At Shaykarabrand, sustainability remains at the heart of what we do. As many of our pieces are made to order or tailored to customer sizing and specifications, we unfortunately do not offer refunds on any orders.All sale, discounted, promotional, or final sale items are strictly non-returnable and non-exchangeable.
Eligibility for Exchange or Store Credit
While we do not offer refunds, eligible items may qualify for an exchange or store credit. Requests must be made within 48 hours of receiving your order.To be eligible, items must: Be unworn, unused, and unwashed Be in their original condition or packaging Have no stains, odours, damage, or alterations Include proof of purchaseApproved returns must be sent back within 14 days of arrival.Approval of exchange or store credit is at the discretion of Shaykarabrand.Due to the custom nature of our garments, we encourage customers to carefully review sizing, measurements, and product details before placing an order.
Return Shipping
Customers are responsible for all return shipping costs. Original shipping fees are non-refundable.We recommend using a tracked and insured shipping service, as Shaykarabrand cannot guarantee receipt of returned items.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Contact
For all exchange or order enquiries,
please contact:
info@shaykarabrand.comWe are always happy to assist before purchase.
